Terms of Service

1. Acceptance of Terms

By accessing or using the website located at https://web.rcrealestatenw.com, contacting us via phone, email, or text message, or engaging our real estate services, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, please do not use our Site or services.

These Terms apply to all visitors, clients, prospective clients, and others who access or use the Site or communicate with Ralph Castano Real Estate.

2. Description of Services

Ralph Castano Real Estate provides residential and commercial real estate services in Washington State, including but not limited to:

- Buyer and seller representation

- Property listings and market analysis

- Home valuations and property consultations

- Real estate referrals and networking

- General real estate advisory services

All services are subject to applicable Washington State real estate laws and regulations.

3. Eligibility

You must be at least 18 years of age to use this Site or engage our services. By using this Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

4. SMS / Text Message Communications (A2P Disclosure)

This section governs all SMS (Short Message Service) and MMS (Multimedia Message Service) communications between Ralph Castano Real Estate and you.

a. Opt-In Consent

By submitting your mobile phone number through any form on our Site, verbally agreeing, or otherwise providing written consent, you expressly consent to receive autodialed or manually dialed SMS/MMS text messages from Ralph Castano Real Estate at the mobile number you provide. These messages may include:

- Property listings and real estate updates

- Appointment confirmations and reminders

- Market reports and neighborhood insights

- Follow-up communications related to your real estate inquiry

- Promotional and informational content related to our services

b. Consent Is Not a Condition of Purchase

Your consent to receive SMS messages is entirely voluntary and is not a condition of purchasing, selling, or leasing any property, nor is it required to receive any real estate services from us.

c. Message Frequency

Message frequency will vary based on the nature and status of your real estate transaction or inquiry. You may receive recurring messages. Message frequency may be up to 5 messages per month.

d. Message and Data Rates

Message and data rates may apply. Charges are billed by and payable to your mobile service carrier. Ralph Castano Real Estate has no control over, and is not responsible for, any charges imposed by your carrier.

e. Opt-Out Instructions

You may revoke your consent and opt out of SMS communications at any time by:

- Replying STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to any SMS message you receive from us

- Calling us at (206) 890-2612 and requesting removal from our SMS list

Upon receipt of your opt-out request, we will send a one-time confirmation message and cease sending SMS communications. You may re-opt-in at any time by contacting us.

f. Help and Support

For help or information about our SMS communications, reply HELP to any text message or contact us directly at (206) 890-2612.

g. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. SMS availability may vary by carrier and device. Ralph Castano Real Estate is not responsible for any delays or failures in message delivery attributable to your carrier or device.

h. SMS Data Privacy

Your mobile phone number and SMS opt-in consent information are used solely to facilitate communications between you and Ralph Castano Real Estate. We do not sell, share, rent, or disclose your mobile number or SMS consent data to third parties or affiliates for marketing or promotional purposes. For full details on how we handle your data, please review our Privacy Policy at https://web.rcrealestatenw.com/privacypolicy

5. Website Use

a. Permitted Use

You may use our Site for lawful purposes only and in a manner consistent with all applicable local, state, and federal laws. You agree not to:

- Use the Site to transmit spam, unsolicited communications, or harmful content

- Attempt to gain unauthorized access to any portion of the Site or our systems

- Scrape, harvest, or collect data from the Site without our express written consent

- Reproduce, distribute, or modify any Site content without permission

- Use the Site in any way that could damage, disable, or impair its functionality

b. Accuracy of Information

We strive to provide accurate and up-to-date information on our Site, including property listings and market data. However, we do not warrant that all information is complete, accurate, or current. Real estate markets change rapidly, and listing information should be independently verified.

c. Third-Party Links

Our Site may contain links to third-party websites, including MLS platforms, lender sites, and other real estate resources. These links are provided for convenience only. We do not endorse or assume any responsibility for the content, privacy practices, or availability of third-party sites.

6. Intellectual Property

All content on this Site — including text, graphics, logos, images, property photographs, and software — is the property of Ralph Castano Real Estate or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from Site content without our prior written consent.

7. Disclaimer of Warranties

THIS SITE AND ALL CONTENT, SERVICES, AND INFORMATION ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

- THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE

- ANY DEFECTS WILL BE CORRECTED

- THE SITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS

- THE INFORMATION ON THE SITE IS COMPLETE, ACCURATE, OR CURRENT

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RALPH CASTANO REAL ESTATE, ITS AGENTS, AFFILIATES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM:

- YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES

- ANY ERRORS OR OMISSIONS IN CONTENT

- UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA

- ANY THIRD-PARTY CONDUCT OR CONTENT ON THE SITE

- FAILURE TO RECEIVE OR DELAYED RECEIPT OF SMS MESSAGES

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID US FOR SERVICES IN THE PRECEDING 12 MONTHS.

9. Indemnification

You agree to indemnify, defend, and hold harmless Ralph Castano Real Estate and its agents, representatives, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

- Your violation of these Terms

- Your use of the Site or services

- Your violation of any third-party rights

- Any false or misleading information you provide to us

10. Real Estate Disclosures

- Agency Relationships: Washington State law requires that real estate agents disclose agency relationships. Please ask your agent for a copy of the Washington State pamphlet "The Law of Real Estate Agency."

- Not Legal or Financial Advice: Nothing on this Site constitutes legal, financial, tax, or investment advice. You should consult qualified professionals for such advice.

- Fair Housing: Ralph Castano Real Estate is committed to compliance with the Fair Housing Act and all applicable fair housing laws. We do not discriminate based on race, color, national origin, religion, sex, familial status, disability, or any other protected class.

11. Privacy Policy

Your use of this Site and our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at https://web.rcrealestatenw.com/privacypolicy. By using this Site, you consent to the data practices described in our Privacy Policy.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in King County, Washington, and you consent to personal jurisdiction in those courts.

Before initiating any legal action, both parties agree to make a good-faith effort to resolve any dispute informally by contacting Ralph Castano Real Estate at (206) 890-2612.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Site or services after changes are posted constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity or enforceability of the remaining provisions.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ralph Castano Real Estate regarding your use of this Site and our services, and supersede all prior agreements, representations, and understandings.

16. Contact Us

If you have any questions, concerns, or requests related to these Terms of Service, please contact us:

Ralph Castano Real Estate

Renton, WA, USA

📞 (206) 890-2612

These Terms of Service are designed to comply with applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, Washington State consumer protection statutes, and A2P 10DLC messaging requirements established by major U.S. mobile carriers and The Campaign Registry (TCR).

Last Updated: September 1, 2026